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6 Posts

05-12-2021

United States of America

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  • Posts: 6
  • Registered: ‎05-12-2021
  • Location: United States of America
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  • Message 1 of 3

Yoga 940 overheats and shuts itself off when idle!

2021-07-27, 23:54 PM

My two-month old Yoga 940 runs fine when it's active but overheats and shuts itself off when it is idle.  This happens whether it puts itself to sleep or I do it from the power settings.  It is so hot in the morning that I would burn my hand if I touched it for more than a few seconds.  I have updated the BIOS but that made no difference!

 

I have come to HATE this machine...worst computer purchase decision EVER!

 

HELP!

 

Jerri-1732

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418 Posts

11-29-2019

France

91 Signins

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  • Posts: 418
  • Registered: ‎11-29-2019
  • Location: France
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Yoga 940 overheats and shuts itself off when idle!

2021-07-28, 3:30 AM
After automatic shutdown, if it can be turned on normally, then this situation belongs to the system's self-protection function; it may also be poor heat dissipation. You can try to clean the notebook fan and radiator.
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4482 Posts

11-04-2019

United States of America

358 Signins

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  • Posts: 4482
  • Registered: ‎11-04-2019
  • Location: United States of America
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Re:Yoga 940 overheats and shuts itself off when idle!

2021-07-28, 14:43 PM

 

Welcome to the Community Forums @ Jerri-1732!

 

Thanks for posting here!

 

Please ensure that the machine is turned off and not in use as of the moment then please have it be reported to the Lenovo phone/technical support as soon as possible.

 

Please click on this link to get their contact details and provide them its serial number so that they can also check its warranty entitlement.

 

Thanks,

Adriel_Lenovo

Lenovo Support

 



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