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103 Posts

11-17-2012

USA

271 Signins

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  • Posts: 103
  • Registered: ‎11-17-2012
  • Location: USA
  • Views: 1478
  • Message 1 of 4

Yoga Bluetooth will not install

2013-07-10, 22:10 PM

Can someone please help me. I can't get the Bluetooth adapter installed on my Yoga 13. I get an error message that says access is denied.

 

I am an administrator and I choose to run as administrator when I try to install the bluetooth wireless adaptor.

 

Can someone help?

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1251 Posts

11-19-2012

Egypt

1333 Signins

10326 Page Views

  • Posts: 1251
  • Registered: ‎11-19-2012
  • Location: Egypt
  • Views: 10326
  • Message 2 of 4

Re: Yoga Bluetooth will not install

2013-07-11, 13:16 PM

Dear Diecast

 

Welcome in Lenovo forums

 

Would you please got to device manager and check if the bluetooth device is installed or not , if not please use the below link to download and install the driver :- 

 

Link : http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS031976

 

Please let me know

 

Thanks

Alaa



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103 Posts

11-17-2012

USA

271 Signins

1478 Page Views

  • Posts: 103
  • Registered: ‎11-17-2012
  • Location: USA
  • Views: 1478
  • Message 3 of 4

Re: Yoga Bluetooth will not install

2013-07-12, 21:41 PM

wrote:

Dear Diecast

 

Welcome in Lenovo forums

 

Would you please got to device manager and check if the bluetooth device is installed or not , if not please use the below link to download and install the driver :- 

 

Link : http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS031976

 

Please let me know

 

Thanks

Alaa


The driver will still not install. The Wireless is working fine but Bluetooth is listed in device manager as an unknown device.  Also the driver says access is denied.

 

Link to picture

 

Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

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1251 Posts

11-19-2012

Egypt

1333 Signins

10326 Page Views

  • Posts: 1251
  • Registered: ‎11-19-2012
  • Location: Egypt
  • Views: 10326
  • Message 4 of 4

Re: Yoga Bluetooth will not install

2013-07-15, 11:23 AM

Dear Diecasr17

 

Have you tried to install the driver by selecting the file location ?

 

Thanks

Alaa



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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