11-29-2018 02:12 AM
Hopefully a tip will be published on the support site including the following information:
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11-29-2018 06:03 AM
Yes, this seems to work!
Things certainly "look" more HDR now (though not quite as good as on my OLED TV). Only took a couple of months to figure it out lol
Interestingly, the display settings still don't have HDR settings (except for the HDR video settings) and DX diag is still saying HDR is not supported.
So is this an HDR display? The earlier posts in this thread seem to suggest otherwise (Lenovo specs website not listing it as HDR, other Lenovo employees saying it wasn't HDR). The 300 nits maximum brightness also seems to prevent it from being true HDR.
I wonder if it's the Dolby software / drivers turning it from a non-HDR display to an HDR one...
12-02-2018 12:26 PM
Hi, I am still a bit confused. Lenovo told us that C930 does not support HDR and we know that the LCD screen on the C930 is not HDR. So, what is working now? If I connect a 4K HDR TV to this laptop, can it play 4K HDR contents with Atmos? Can any existing user please clarify? Thanks
12-02-2018 12:32 PM
When did lenovo say the screen does not support HDR? Dolby Vision is a form of HDR, and the C930 supports Dolby Vision. What appears to be working now is the ability to watch YouTube and Netflix in HDR/Dolby Vision. You can also watch Vudu in 4k, but not 4k HDR. Before, users (including myself) were complaining about the inability to watch any content in HDR/Dolby Vision; it wasn't working work on YouTube or Netflix.
12-02-2018 12:49 PM
Read through the entire first page of this thread. Several different Lenovo employees posted that this laptop does not have HDR, and even referenced a Lenovo website with the specs that left out HDR, even though other Lenovo laptops had HDR listed. Now, it could have been that this laptop was very new and they were just not familiar with it yet.
And by "works" I meant that the laptop screen itself was able to display HDR content. I haven't tried connecting it to an HDR monitor yet to see if it can output HDR.
12-02-2018 01:11 PM
Since we've now confirmed that videos from Netflix and YouTube are viewable in HDR/Dolby Vision, it appears we can put to bed the idea that the C930 does not support HDR.
12-02-2018 01:19 PM
I've read through the posts on the first page, and they appear to be filled with inaccurate information. Lenovo concluded that the C930 lacks support for HDR based on the following complaint:
"I've watched Youtube videos through Chrome, Firefox, and Edge, and videos through the Netflix app, and none of them look like they're in HDR."
But we've since confirmed that HDR/Dolby Vision content on You Tube and Netflix is viewable on the C930. So it seems the Lenovo support folks on here are mistaken.
12-02-2018 04:10 PM
Yes, I'm well aware that Dolby Vision is a form of HDR. That's why I was rather incredulous when they stated this laptop has Dolby Vision but not HDR.
And if they concluded that this laptop doesn't support HDR based solely on my complaint, well... you don't need me to tell you how ridiculous that would be!
In actuality, I think they weren't familiar with the laptop so they looked up what little information was available through the Lenovo website. Strangely, the product page for the C930 makes no mention of the term "HDR" at all:
So it was conceivable that the laptop did have Dolby Vision but not HDR. It would've been one of the the worst deceptive marketing practices in history, but conceivable. Why not just say "Dolby Vision HDR" like everyone else??
The initial posts made me feel like I was duped, but kudos to Lenovo for sticking with it and finally coming through with a solution.