02-28-2019 12:35 AM
We bought the abvoe laptop in Nov '18 and it has been working perfectly until recently
Even though it shows a 100% charged battery, if it is not plugged in, it dies off instantly. Once it happens there no sign on the external part of the computer (not even a orange blinking) that there would be any juice in the battery.
Could that be a software issue (energy manager) or rather a hardware topic (battery is defective)
Thank you very much in advance for your advices