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yoGAGA
Paper Tape
Posts: 3
Registered: ‎05-19-2019
Location: DE
Views: 146
Message 1 of 4

Yoga C930 trackpad not reacting to small movements

Hello,

 

i have a problem with my new Yoga C930 (FHD,i5,8gb ram,256gb ssd).

 

The trackpad does not react to small movements. My Yoga 720 had no problems with such movements.

 

https://www.youtube.com/watch?v=mOMoqNS4PqI&feature=youtu.be

 

At 0:08 you can see it clearly.

Social Support Agent
Social Support Agent
Posts: 394
Registered: ‎08-02-2018
Location: US
Views: 114
Message 2 of 4

Re: Yoga C930 trackpad not reacting to small movements

Hi yoGAGA! 

 

Welcome to the Lenovo forum discussion! 

 

Please try opening the Lenovo vantage app https://support.lenovo.com/us/en/solutions/ht505081?CID=ww:lenovosocial:20x9m6 and check for a system update, then install them all. After that, restart the Yoga and test the touchpad again. Let us know how it goes. 

 

Regards,



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yoGAGA
Paper Tape
Posts: 3
Registered: ‎05-19-2019
Location: DE
Views: 101
Message 3 of 4

Re: Yoga C930 trackpad not reacting to small movements

Hello,

 

thanks but i did everything possible; update, windows 10 reinstall, regedit changes

 

i need 2nd level support

yoGAGA
Paper Tape
Posts: 3
Registered: ‎05-19-2019
Location: DE
Views: 50
Message 4 of 4

Re: Yoga C930 trackpad not reacting to small movements

No help? 1400€ Device and no statement/update/bugfix

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