01-10-2019 02:35 PM
I bought my wife a Yoga C930 for Christmas. It worked fine for a couple weeks. Then it sat for a few days used and when she went to use it again yesterday, it would not turn on. It should be fully charged as it had been plugged in. When you push the power button, the LED turns on, but the computer does absolutely nothing. It does not boot, or even go to a post screen. The display does not turn on, the fans don't turn on.....nothing. If I hold the power button for about 10 seconds, the led will go out, and it will turn on if I press again, but the computer never boots.
01-28-2019 06:32 AM
What happens when you press the NOVO button?
01-28-2019 07:42 AM
There is no physical NOVO button, but I've held function key while pressing power button and get same results.... light comes on power button, nothing happens with computer.
This feels like a hardware issue to me. I think I'm going to bit the bullet and do a warranty return. It just sucks because I had the computer all configured for my wife and all her files transferred over. I'm going to have to do that all again now.
01-28-2019 09:06 AM
I think you hold the Volume Up button, then press the power button, not the Windows key.
But, yeah, if you can't get to the OKR menu, it's time to send it in.
02-26-2019 08:49 AM
Sounds like your problem is a little different, in that you were eventually able to get it to boot up. Mine never recovered. I ended up sending it in for repair under warranty and got it back last week. They had to replace the motherboard. It is working again, but the hard drive was wiped so I had to start over as far as setting up all my wife's programs and transfering files over again. Luckily, I had copied all that stuff over to an USB hard drive before I sent it in. Still, it was PITA and took me half a day to get it all set up again the way we wanted it.