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09-18-2020

BR

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  • Registered: ‎09-18-2020
  • Location: BR
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Yoga C940 14 Pen(s) do not work

2020-09-19, 14:41 PM

I have acquired 4 (four) Lenovo Yoga C940 14, 12 Gb, 512 SSD, serial numbers PF27RE4K, PF28JJ9, PF27SPA0 and PF27SNA5. Of these the only one whose pen came working was the last one.

 

In all other I have tried all the recommendations from this forumand the web, charge slowly, rest and release five or six times, re-install the driver, etc. None of these actions made the three non working pens function. The single working pen, however, works fine in each and every machine. 

 

Only explanation I have is that the pens are defective and, more important, this does not look like to be an isolated problem but a regular issue.

 

I would like Lenovo to take the proper actions to make these pens work and/or replace them and save its customers from the trouble and disconfort of buying something that does not work properly.

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