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Jonny63
Blue Screen Again
Posts: 1
Registered: ‎06-13-2017
Location: GB
Views: 235
Message 1 of 2

Yoga Ideapad 13 freezes and shuts down without warning

My Yoga Ideapad 13 often freezes (no warning or indication) and then will shut down after about five minutes.  There's no frequency or activity pattern that I can work out, sometimes it happens soon after I start up the notebook and at other times I can be working for days without incident, and I don't think it's related to overheating or processor demand either.

 

I have tried all the updates I can find but still have this problem.  It seems to happen more when I am connected to my docking port, but that may be just coincidence as I use it more than just the notebook on its own.

 

Although I have my Office Apps autosave set for 1 minute I still lose work, or have to waste time recovering the data back to the working file.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 207
Message 2 of 2

Re: Yoga Ideapad 13 freezes and shuts down without warning

Hi, Jonny –

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Is it a normal shutdown or does it just instantly power off?

 

Did you check in safe mode ?

Also, Is it happening with adaptor plugged in or on battery ?

 

Update us how it goes.

 

 

 

Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.

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