06-13-2017 06:47 AM
My Yoga Ideapad 13 often freezes (no warning or indication) and then will shut down after about five minutes. There's no frequency or activity pattern that I can work out, sometimes it happens soon after I start up the notebook and at other times I can be working for days without incident, and I don't think it's related to overheating or processor demand either.
I have tried all the updates I can find but still have this problem. It seems to happen more when I am connected to my docking port, but that may be just coincidence as I use it more than just the notebook on its own.
Although I have my Office Apps autosave set for 1 minute I still lose work, or have to waste time recovering the data back to the working file.
06-14-2017 01:01 AM
Hi, Jonny –
Thank you for writing in to the Lenovo Forum - happy to have you here today.
Is it a normal shutdown or does it just instantly power off?
Did you check in safe mode ?
Also, Is it happening with adaptor plugged in or on battery ?
Update us how it goes.
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