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06-13-2017

GB

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Yoga Ideapad 13 freezes and shuts down without warning

2017-06-13, 13:47 PM

My Yoga Ideapad 13 often freezes (no warning or indication) and then will shut down after about five minutes.  There's no frequency or activity pattern that I can work out, sometimes it happens soon after I start up the notebook and at other times I can be working for days without incident, and I don't think it's related to overheating or processor demand either.

 

I have tried all the updates I can find but still have this problem.  It seems to happen more when I am connected to my docking port, but that may be just coincidence as I use it more than just the notebook on its own.

 

Although I have my Office Apps autosave set for 1 minute I still lose work, or have to waste time recovering the data back to the working file.

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3815 Posts

12-24-2015

IN

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Re: Yoga Ideapad 13 freezes and shuts down without warning

2017-06-14, 8:01 AM

Hi, Jonny –

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Is it a normal shutdown or does it just instantly power off?

 

Did you check in safe mode ?

Also, Is it happening with adaptor plugged in or on battery ?

 

Update us how it goes.

 

 

 

Kindly note- Please mark the Answer as "Accept as solution" if information provided is helpful.

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