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hoguemccarty
Blue Screen Again
Posts: 2
Location: Bossier City
Views: 186,626
Message 1 of 100

Yoga Keyboard and touch pad stop working...

I just received my new Yoga and have noticed a very annoying glitch.  The keyboard and touchpad stop working and the only way to get them back is by closing the lid and opening it again.  It seems to do it when I use the touchscreen while in the "laptop" position.   Any suggestions?  I am curious if it is a defect or if I am turning them off some how.

 

Help!

dennya
SCSI Port
Posts: 50
Location: Seattlish
Views: 184,743
Message 2 of 100

Re: Yoga Keyboard and touch pad stop working...

This happened to me last night, in fact. But after shutting down and restarting, it hasn't happened again so far.

 

Former Employee
Posts: 82
Location: CN
Views: 184,728
Message 3 of 100

Re: Yoga Keyboard and touch pad stop working...

Disable the YMC service to have a try
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How to get BIOS version: Windows key + R --> cmd --> wmic bios get smbiosbiosversion
dennya
SCSI Port
Posts: 50
Location: Seattlish
Views: 184,727
Message 4 of 100

Re: Yoga Keyboard and touch pad stop working...

Thanks, Andy. What does the YMC service do?

 

rkurata
Fanfold Paper
Posts: 8
Location: California
Views: 184,685
Message 5 of 100

Re: Yoga Keyboard and touch pad stop working...

How do I do this?

 

Has anyone confirmed if this fixes the keyboard/touchpad problem?

ohhiimrob
Fanfold Paper
Posts: 13
Location: Indy - Broad Ripple
Views: 184,683
Message 6 of 100

Yoga 13 Keyboard / Touchpad become unresponsive

Has anyone ever had their keyboard and touchpad randomly become unresponsive?  I've had the machine for two days now without issue.  In the last hour though this has happened three times.  Putting the machine to sleep using the power button and waking it back up brings them back to life.  Is this a driver issue, or?  When this happens the touchscreen still operates normally.

dennya
SCSI Port
Posts: 50
Location: Seattlish
Views: 184,614
Message 7 of 100

Re: Yoga 13 Keyboard / Touchpad become unresponsive

Yes, this has been reported in a number of topics here. I had it happening, as well as rotation failing. Haven't seen a solution.

 

ohhiimrob
Fanfold Paper
Posts: 13
Location: Indy - Broad Ripple
Views: 184,596
Message 8 of 100

Re: Yoga 13 Keyboard / Touchpad become unresponsive

It is really strange- those few times that night were the only time that it ever happened.  I've not had any issues like that since.  No differences either same workloads, no driver changes etc.  Fluke I hope?  *knocks on wood*

mikey94025
802.11n
Posts: 105
Location: San Francisco
Views: 184,578
Message 9 of 100

Re: Yoga 13 Keyboard / Touchpad become unresponsive

I've noticed the trackpad become (briefly) unreponsive just twice... Once was when I was running the hotfix to repartition the drives.  Perhaps the trackpad becomes unresponsive when the disk and/or CPU are extremely busy?

ziprun
Fanfold Paper
Posts: 11
Location: united states
Views: 146,819
Message 10 of 100

Re: Yoga 13 Keyboard / Touchpad become unresponsive

possible solutions have been posted.

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