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5 Posts

03-17-2014

New York, US

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Yoga Pro 2 case discoloring

2014-03-17, 14:29 PM

I got my Yoga Pro 2 few months ago around Xmas time.  I start seeing silver paint got rub off on few area of the case (around the edge cruve).  Although the laptop has not functional issue, the discoloring of the case is an eyesore. As one of the high end laptops on the market, Lenono should have better build quality.

 

Anyone have similar issue?

Is this issue cover by warranty?

 

Thanks for any comment or feedback!

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1659 Posts

08-14-2011

USA

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Re: Yoga Pro 2 case discoloring

2014-03-17, 16:31 PM

I got this problem too, got a skin for the laptop since it is not covered under warrenty.

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5 Posts

03-17-2014

New York, US

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Re: Yoga Pro 2 case discoloring

2014-03-17, 19:25 PM
Thank you very much for the information. Now I know I am not alone...
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7634 Posts

11-19-2007

US

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  • Message 4 of 27

Re: Yoga Pro 2 case discoloring

2014-03-17, 19:39 PM

hchwa,

 

Generally, scratches and chips are wear and tear items and aren't covered under warranty.

 

There are of course, exceptions - if this happened right away or the paint is peeling off, etc.  Something that is clearly not just a case of abrasion, etc.

 

indest,

 

You seem to have a lot of issues with your system.  Please see my PM - perhaps we can help.

 

Best regards,

 

Mark

 

 

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5 Posts

03-17-2014

New York, US

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Re: Yoga Pro 2 case discoloring

2014-03-18, 16:09 PM

Mark,

 

My issue is nothing to do with scratchs or chips; laptop is store in a soft case when it is not in use.  It seems like the silver color on the pastic case just get rub off in part of the areas.  I never see this happen with all the laptops (various brands) I have used before.  I can always buy a sticker skin to paste it over the case hide the eyesort spots if this issue is not cover by warranty.  But I want to point this issue out to Lenovo and the protential customers so they are aware of this issue before they spend the $ like I did.  $1400 laptop shouldn't have a case that show discolor area in a short few months with normal handling - no scratch or chips. 

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10 Posts

11-22-2013

GB

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Yoga 2 Pro case discoloration issue

2014-03-25, 15:04 PM

Had this for about 2 months and was bought from Best Buy (US) and has always been used with a case

 

Recently the discoloration has amost turned bronze. There is no distinctive burning smell either.

 

It has spread from the vent an across the bottom of the unit too.

 

Would this be covered under warranty?

 

I have also now come back to the UK so will this be covered under the international warranty?

 

Link to image

 

Moderator note: Images totalling more than 50k converted to links per forum rules:  Lenovo Community Participation Rules

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9351 Posts

11-27-2007

SK

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Re: Yoga Pro 2 case discoloring

2014-03-25, 15:04 PM

Andy  

______________________________________


Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points

Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos

Please add your type, model number and OS to your signature, it helps to help you.

Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more.

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9351 Posts

11-27-2007

SK

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Re: Yoga Pro 2 case discoloring

2014-03-25, 18:23 PM

Andy  

______________________________________


Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points

Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos

Please add your type, model number and OS to your signature, it helps to help you.

Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more.

FYI Unsolicited Personal Messages will be ignored.

de.gif  Deutsche Community   es.gif  Comunidad en Español  uk.gif  English Community ru.gif Русскоязычное Сообщество

PepperonI blog 

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10 Posts

11-22-2013

GB

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  • Message 9 of 27

Re: Yoga 2 Pro case discoloration issue

2014-04-02, 13:50 PM

Any help appreciated.....

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1 Posts

04-03-2014

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  • Message 10 of 27

Re: Yoga 2 Pro case discoloration issue

2014-04-03, 18:24 PM

Do you smoke? A friend of mine and I bought ours at the same time and his is having the same issue as yours is while mine is not. He smokes while using his computer and I do not.

 

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