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38 Posts

08-30-2018

Singapore

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  • Posts: 38
  • Registered: ‎08-30-2018
  • Location: Singapore
  • Views: 629
  • Message 1 of 1

Yoga S730 -- Missing keystrokes when pressing "Delete" too many times

2020-02-24, 5:48 AM

Hi there, I have a new Yoga S730-13IML with the Comet Lake i5-10210U processor.

 

I am experiencing a strange issue with the Delete key on the keyboard.

 

When I press "Delete' just once, it works fine. When I press "Delete" continuously but slowly, it also works fine. But if I rapidly press "Delete", e.g. press two times in quick succession, then about 25% of the time I end up with a missing keystroke, e.g. only one character is deleted instead of two. It seems like the keyboard "hangs" up.

 

Initially I thought it was an issue only with my unit, so I went back to the store and tested their demo set and was able to reproduce the issue.

 

I have turned off FilterKeys, StickyKeys etc, reflashed the BIOS, installed all updates. I suspect it may be a firmware bug?

 

Is Lenovo able to look into this issue?

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