04-03-2017 06:08 PM
i am facing issues with my keyboard as number 4 is getting typed continously and i cant stop it (number 4 on keyboard not on numberpad). also i am unable to type upper case letters, as once i hold the shift key the cursor travers backwards and stops at the first word. plz help
i have tried below points:
i have tried reinstalling windows which didnt work.
there is no dust setteled on keyboard.
04-04-2017 02:50 AM
Thanks for using the Lenovo forums.
Try to download the Chipset drivers for the unit from the support page.
Make sure to reboot after an update.
Also, try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.
(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal
Hope this helps, let us know how you get on.
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