05-19-2019 12:43 AM
I bought my Lenovo YOGA 530-14IKB 3 months back, it worked fine, but I started to notice that bottom right quarter of the touch screen is not working, It is working when screen is at exact 90 degrees in laptop mode but when I tilt the screen back by some 10-15 degrees the bottom right part of the touch screen is not working. The lenovo pen is working fine on this section of screen.
Facing same issue in tablet mode also.
I don't think this is software issue, maybe the connection at the hinge got screwed up. The laptop is still under warranty.
All the Drivers are up to date.
Can I get a replacement if I go to service center or is this a software issue which can be solved ?
05-19-2019 11:41 PM
Welcome to the Lenovo forum discussion.
Based on the video that you have sent, this is a clear hardware problem with the laptop. We recommend bringing the laptop to the service provider https://support.lenovo.com/us/en/solutions/ht118678?CID=ww:lenovosocial:20x9m6 (filter by country) and inquire for a complete diagnosis/repair service.
In addition, as per the Lenovo limited warranty https://download.lenovo.com/pccbbs/thinkcentre_pdf/l505-0010-02_en_update.pdf?CID=ww:lenovosocial:20..., Lenovo offer repair service for all under warranty unit.