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ejoffe
Paper Tape
Posts: 3
Registered: ‎03-12-2015
Location: United States
Views: 178
Message 1 of 4

Yoga pro 2 swtiches off suddenly

Hi,

 

My Yoga Pro 2 aproximately 5 minutes after I turn it on will suddenly switch off and I'll have to restart it.

This happens on a charged battary as well as when connected to the electricity.

When I press the ON button the computer "wakes up" as if it was in Sleep mode (i.e. windows doesnt cycle through the entire restart) but all the programs that were open are now closed.

 

Any ideas ?

Jasoonnmp
802.11n
Posts: 83
Registered: ‎04-30-2015
Location: London
Views: 169
Message 2 of 4

Re: Yoga pro 2 swtiches off suddenly

Hello Ejoffe, 

From your failure discription it sounds to me like you're having a motherboard failure. The memory in the Yoga 2 Pro 13 is intergrated and that's what could be going out on it. But run some diagnostics (if you can) here: https://support.lenovo.com/us/en/lenovodiagnosticsolutions/tools 

 

I'd call Lenovo Solution Center and have your computer sent in for extended stress testing, so that we can make sure that your product is 100% functional. 

i5 - 3450 3.4 GHz / 2TB HDD / 32GB MEMORY / GTX 750Ti GPU
ejoffe
Paper Tape
Posts: 3
Registered: ‎03-12-2015
Location: United States
Views: 164
Message 3 of 4

Re: Yoga pro 2 swtiches off suddenly

Thank you.

The link seems to be broken

Jasoonnmp
802.11n
Posts: 83
Registered: ‎04-30-2015
Location: London
Views: 162
Message 4 of 4

Re: Yoga pro 2 swtiches off suddenly

https://support.lenovo.com/us/en/lenovodiagnosticsolutions/tools There you go, link should be fixed. Smiley Happy Hope all goes well ! 

i5 - 3450 3.4 GHz / 2TB HDD / 32GB MEMORY / GTX 750Ti GPU

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