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TN001
Fanfold Paper
Posts: 7
Registered: ‎05-18-2019
Location: NO
Views: 112
Message 1 of 3

Yoga s730/730s 81J0 delivered without Thunderbolt

I am sick and tired of this slow ass laptop I bought. It was supposed to be top notch with TB3. Using it on a TB3 dockingstation should be like a silky dream. After months and a lot of hours with updates, recoveries, re-installs, tips and tricks I now suspect I dont really have a computer with Thunderbolt port hardware or software or both. And that it never will work as the advert and specs say.

 

In BIOS config: No TB/TB3. 

In Device Manager : No TB/TB3

Docking and filetransfer via all USB-C ports is not close to TB3 speed.

 

For a Thunderbolt port to work the computer would need a suitable Intel Thunderbolt port chip, the right BIOS and the right drivers. Can you Lenovo Professionals in here plese give me the port chip details, the bios details and the driver details for the claimed Thunderbolt ports? Lenovo Vantage say that all is good, but its not. While you're at it; Can you please let me know the proceedure for turning the computer back to Lenovo with cash in return, for promoting a product to be somthing its not?

Support Specialist
Posts: 581
Registered: ‎08-02-2018
Location: US
Views: 52
Message 2 of 3

Re: Yoga s730/730s 81J0 delivered without Thunderbolt

Hi @TN001,

 

Greetings!

 

Apologies for the trouble. Could you share the MTM number of your Yoga S730? We would like to look into this further.

 

Thanks!

Auxen



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TN001
Fanfold Paper
Posts: 7
Registered: ‎05-18-2019
Location: NO
Views: 30
Message 3 of 3

Re: Yoga s730/730s 81J0 delivered without Thunderbolt

Hi,

 

Thank you for taking time to answer me.

 

My laptop have MTM: 81J0000AMX

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