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Apple286
Blue Screen Again
Posts: 4
Registered: ‎10-10-2018
Location: US
Views: 220
Message 1 of 8

Yoga730 reinstall the win10 home systen

I bought the Yoga730 with Win10home system couple days ago ,and installed the Win10education system later by mistake, however, the laptop doesn't work now. I want to reinstall the Win10 home system, How can I do it? Thank you a lot!

Guru
Posts: 1,414
Registered: ‎07-21-2010
Location: US
Views: 210
Message 2 of 8

Re: Yoga730 reinstall the win10 home systen

Easiest thing to do is call support if its under warranty and ask for a recovery USB or you can download online recovery.  Below is the support number.  Below that is link to download/order recovery.

 

 

730 sup.PNG

 

 

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-730-13ikb/solution...

 


 If a post answers your question, please mark it as an”Accepted Solution“!
 If a post helps you, please click the star to give it a "Kudo"!


 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
 T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p

Apple286
Blue Screen Again
Posts: 4
Registered: ‎10-10-2018
Location: US
Views: 184
Message 3 of 8

Re: Yoga730 reinstall the win10 home systen

The support number never can be reached, No response at all
Guru
Posts: 1,414
Registered: ‎07-21-2010
Location: US
Views: 180
Message 4 of 8

Re: Yoga730 reinstall the win10 home systen

Thats weird I called I got support.  It said there was a long hold time and then said go to website and set up a callback?  Did you choose option 1?  After choosing option 1 it says "something about long hold times and set up a call back".  If you stay on the line and choose option 2 it gives you the option to stay on hold for next available agent.  Are you in the US?

 

Also you dont mention which 730 model you have?  I chose 730-13ikb below.  You can click on "Give me a call" to set up a call back.

 

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-730-13ikb/contactu...

 


 If a post answers your question, please mark it as an”Accepted Solution“!
 If a post helps you, please click the star to give it a "Kudo"!


 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
 T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p

Apple286
Blue Screen Again
Posts: 4
Registered: ‎10-10-2018
Location: US
Views: 171
Message 5 of 8

Re: Yoga730 reinstall the win10 home systen

I am in US, and the calling is really a challenge for me, yes, my laptop is YOGA 730-13". When I calling, I just press1 and 1 is ok? Thank you!
Guru
Posts: 1,414
Registered: ‎07-21-2010
Location: US
Views: 166
Message 6 of 8

Re: Yoga730 reinstall the win10 home systen

You have to listen to the voice prompts.  It tells you what button to hit.  If you are having difficulty making calls why dont you set up a call back?  Fill out the website form and they will call you back when its convenient.

 

https://pcsupport.lenovo.com/us/en/ContactUs/Callback_US

 


 If a post answers your question, please mark it as an”Accepted Solution“!
 If a post helps you, please click the star to give it a "Kudo"!


 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
 T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p

Apple286
Blue Screen Again
Posts: 4
Registered: ‎10-10-2018
Location: US
Views: 145
Message 7 of 8

Re: Yoga730 reinstall the win10 home systen

T Thank you so much! After the 50mins calling, finally resolved. Thank you very much for your giving the website !
Guru
Posts: 1,414
Registered: ‎07-21-2010
Location: US
Views: 136
Message 8 of 8

Re: Yoga730 reinstall the win10 home systen

Glad it worked out!

 

Thanks for coming back and marking "solved".

 


 If a post answers your question, please mark it as an”Accepted Solution“!
 If a post helps you, please click the star to give it a "Kudo"!


 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
 T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p

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