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07-12-2021

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Zoom problem

2021-07-12, 21:01 PM

Twice now when I've been on a zoom call, the screen has started jumping around, being partially blocked or obstructed, fuzzy and illegible. I was able to correct it by going out and back in. Often I am hosting meetings. How do I prevent this from happening?

Thanks,

Dru

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2618 Posts

04-17-2014

United States of America

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Re:Zoom problem

2021-07-12, 22:19 PM

Hi there,

 

Does this only happen on Zoom? If so, I recommend uninstalling it and re-installing it as I've seen users on other forums report that to help: https://answers.microsoft.com/en-us/surface/forum/all/zoom-is-causing-my-screen-to-flicker/ad175761-512e-4931-9f70-59a99990fc73

 

 


Regards,
Eric Xu

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2618 Posts

04-17-2014

United States of America

3538 Signins

43895 Page Views

  • Posts: 2618
  • Registered: ‎04-17-2014
  • Location: United States of America
  • Views: 43895
  • Message 2 of 3

Re:Zoom problem

2021-07-12, 22:19 PM

Hi there,

 

Does this only happen on Zoom? If so, I recommend uninstalling it and re-installing it as I've seen users on other forums report that to help: https://answers.microsoft.com/en-us/surface/forum/all/zoom-is-causing-my-screen-to-flicker/ad175761-512e-4931-9f70-59a99990fc73

 

 


Regards,
Eric Xu

I'm a Lenovo forums advocate. I'm a volunteer; I don't work for Lenovo.

Did someone help you today? Press the thumbs up to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an Accepted Solution!


Please read the Community Guidelines before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

Please do not PM me for individual requests... please post to the forums instead :)

Lenovo Forums have transitioned to a new platform. The team is working hard to bring new features and make the forums better than it was before!

The 'Search' function is currently down. In the interim, please get help through browser searches.

Please ensure the option 'Subscribe me automatically to all discussions I have participated in' is enabled under your forum settings. That way, you'll be notified if anyone replies to your thread!

Communities:    Moto English     English     Deutsche     Español     Portugues     Русскоязычное     Česká     Slovenská     Українська   


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2 Posts

07-12-2021

United States of America

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  • Message 3 of 3

Re:Zoom problem

2021-07-13, 1:42 AM

Yes, only on zoom. Thanks, I'll try that. 

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