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33 Posts

01-08-2013

usa

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  • Posts: 33
  • Registered: ‎01-08-2013
  • Location: usa
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  • Message 1 of 4

after format yoga 13, touchscreen doesn't work !

2013-05-27, 17:14 PM

I thought it will solve the problem but isn't :(

 

So anyone could help me ? any update or root that make touch work ;/

 

I hate Lenovo !

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488 Posts

11-18-2012

Egypt

329 Signins

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  • Posts: 488
  • Registered: ‎11-18-2012
  • Location: Egypt
  • Views: 5740
  • Message 2 of 4

Re: after format yoga 13, touchscreen doesn't work !

2013-05-27, 20:15 PM

Hi mjeed,

 

Welcome and Thanks for posting in the Lenovo Community,

 

Am really sorry to hear about your issue and it would be my pleasure to help you,

 

I’d like to ask you to share with us more information about the format that you’ve done.

 

Thanks and best Regards

 

Soha



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33 Posts

01-08-2013

usa

36 Signins

192 Page Views

  • Posts: 33
  • Registered: ‎01-08-2013
  • Location: usa
  • Views: 192
  • Message 3 of 4

Re: after format yoga 13, touchscreen doesn't work !

2013-05-27, 21:30 PM
Hi Soha,

I have done 2 format one by using:
-refresh your pc without affecting your file
then
-remove everything and reinstall windows

and no one is solve the problem !!

what we have to do?
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488 Posts

11-18-2012

Egypt

329 Signins

5740 Page Views

  • Posts: 488
  • Registered: ‎11-18-2012
  • Location: Egypt
  • Views: 5740
  • Message 4 of 4

Re: after format yoga 13, touchscreen doesn't work !

2013-05-28, 7:12 AM

Hi mjeed,

 

Thanks for the reply and am sorry that you’re still facing the same after all these steps,

 

I just need you to make sure from the below:

 

1) Ensure that you are running the latest drivers.

 

2) Try to remove any USB attach devices to check for conflicts or potential interference (some USB devices could cause electrical "noise" that can affect touchscreen operation.

 

 

Could you please check the below contact numbers for the service support:

 

United States

IDEA-branded and
  B, C, E, G, H, K, N, Q, V, Y Series Products

1-877-4 Lenovo
  (1-877-453-6686)

24 hours a day
  7 days a week

 

Thanks and Best Regards,

 

Soha



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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