10-05-2018 10:06 PM
hi i just bought a used laptop on fb. it was running sluggish so i did a windows 10 recovery and decieded to install lenovo updates. upon installing the bios update to 3rcn28ww, everything finished then it went into bios. it sees the sd drive but wont boot into windows 10. i need help.
10-06-2018 05:47 AM
Welcome to the Lenovo Community Forums!
Are you getting an error message? Could you please share us with a picture of the error message and the BIOS settings for us to further check? What was the preloaded OS? We'd love the opportunity to help with this.
10-06-2018 11:31 AM
i have windows ten and after the bios update from the lenovo website it no longer sees windows ten. ive tried several times to upload a pic but it wont let me. i saved as a .jpg and it still gives me errors. all it does is bring up bios and it gives an option for the samsung ssd card
10-06-2018 12:43 PM
Please access BIOS again and tell us if the hard drive is detected under Information tab. Post here the exact model if you see it. Once done, load default settings by pressing Fn + F9 then save and exit by Fn + F10. Once it is restarting, keep on pressing F12 for boot menu and select the driver where the OS is installed.
10-07-2018 08:55 PM
So it loads into boot menu still it shows the HDD samsung MZNTY128HDP-000L2 and i tab over to app menu and select setup. I did the FN F9 and FN F10 then hit F12 on reboot and it goes straight to the boot menu again.
10-07-2018 10:03 PM
How about when you did not press the F12 key when the laptop is booting up? Does it have the same error message showing on the screen? If it does the same thing, the last option that I can recommend is to reinstall the Windows 10 OS. This will also help us isolate the issue if it has something to do with hardware malfunction.