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Lucaso
What's DOS?
Posts: 1
Registered: ‎04-14-2019
Location: US
Views: 109
Message 1 of 2

c930 Keyboard shuts off when thumb drive plugged in

I have a weird issue.  Every time I plug in a thumb drive using the USB-A input the screen displays "auto rotate" and the keyboard shuts off like it is in tablet mode.

 

If I unplug it or 'eject it' the keyboard functionality returns.  I am using it in laptop mode so I'm not sure why it would disable the keyboard. Can anyone help?

Social Support Agent
Social Support Agent
Posts: 1,133
Registered: ‎08-02-2018
Location: US
Views: 62
Message 2 of 2

Re: c930 Keyboard shuts off when thumb drive plugged in

Hi Lucaso! Welcome to our forums community. Have you tried plugging in a different USB device to check if the issue persist? Could you try running the update from the Lenovo Vantage app. You can get the app here: https://www.microsoft.com/en-us/p/lenovo-vantage/9wzdncrfj4mv?activetab=pivotSmiley Surprisedverviewtab. Install all available updates and restart the computer. Check if the issue persist. Update us how it goes. Regards



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