12-27-2018 06:12 AM
First, make sure you haven't simply disabled the camera using the function key hotkey that toggles the camera.
Second, make sure the new privacy settings added to Windows 10 are set appropriately:
Click on windows icon on the left corner of the taskbar. Click on the settings icon (just above the power icon), this will open windows settings panel. Click on the privacy icon (lock symbol), to open the privacy panel. Click on the camera icon, to open the camera privacy settings panel. Make sure camera is enabled, then select on or off for each application
Third. If you have third-party security software, check to make sure it's not blocking access to the camera.
If all of that fails: Go to device manager -> Cameras -> integrated camera *right click and then click Disable device after some seconds right click and click enable device.
Let us know.
12-27-2018 08:47 AM
Back with my Lenovo after a short break. There is indeed a privacy shutter, as pointed out earlier in this thread. I thought that there wasn't. The problem is that I couldn't see it - the shutter slider is tiny and located just above the camera light. You can feel it if you run your finger along the top of the sceen. Given that I couldn't see it, nor could the shop that supplied my Lenovo - then Lenovo should draw this to our attention. It would have saved them some money as the first machine was returned to them by the shop due to a possible camera malfunction.
12-28-2018 07:51 PM
I thought this was the case also. However, I noticed a very small privacy switch right on top of the camera. Out of the box it is closed.
Maybe this could be your issue?
05-16-2019 07:32 AM
I had this problem on my brand new Yoga C930. I was able to resolve it by opening Lenovo Vantage, going to Hardware Settings > Audio/Visual and waiting. Eventually the software prompted me to allow Vantage to access my location, my microphone and my camera. Once I granted it the ability to use the camera, I then waited about 30 seconds and finally, the camera's feed showed up down next to the camera sliders. After this, I closed Vantage and my other apps could utilize the camera.
So Lenovo's software broke Lenovo's camera on Lenovo's laptop.
08-05-2019 02:10 PM
Found the shutter slider...FIXED my problem. THANK YOU!!!
I have been trying for a few days with all the other suggestions. I just happened to go to the next page of this thread and found your solution. Wish there was some way to get this to the top of queries; escpecially when "black screen" is in the discription.