cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
arihanthoney200
Paper Tape
Posts: 4
Registered: ‎04-06-2014
Location: IN
Views: 137
Message 1 of 2

display flickering isssue, unavailability of parts

I am having Lenovo Yoga 730 Serial No.********, i am having flickering in my screen and also a crack on screen. When is visited service they suggested me for the screen replacement, i agreed to it, it has been months i have not been provided with the quotation for the same. Every time i contact they say part is not available. When you cannot provide support for the product why do you sell it. Its a costly laptop i have paid huge amount for it and i have not been getting proper assistance regarding the same. Its the worst after sales experience i have ever faced. I had a faith on Lenovo but i lost it now. I have also contact support team ticket ID.31121826832 regarding quotation for display panel, but they too failed to provide me with quotation. I am feeling helpless i cannot use my laptop i am a student and cannot work without laptop, I do not know what to do. Please help me in resolving this issue at the earliest.
 
Edit notes: Removed SN for members protection MTM 81CT0008US 
 
 
 
 
Sr Support Specialist
Posts: 8,164
Registered: ‎11-30-2015
Location: PH
Views: 118
Message 2 of 2

Re: display flickering isssue, unavailability of parts

Hi arihanthoney200,

 

Greetings.

 

I would suggest that you talked with the technical support team on your regional so that you can check with them other options that you can explore. Ask for their recommendation as well as to inform them what you think would also be a better solution from your end. 

 

This maybe a small step but enough to get things forward.

 

I hope this helps answer your query.

Update us how it goes.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Check out current deals!


Shop current deals

Top Kudoed Authors