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chelemww
What's DOS?
Posts: 1
Registered: ‎09-27-2016
Location: US
Views: 219
Message 1 of 2

keyboard stopped working

yogo pro 2 keyboard not working. not sure what to do. where can i take it to get fixed

Sr Support Specialist
Posts: 8,164
Registered: ‎11-30-2015
Location: PH
Views: 207
Message 2 of 2

Re: keyboard stopped working

Hi chelemww ,

 

Welcome to the Community Forums.

 

Would your laptop work using any external usb mouse and keyboard?

 

Try to turn off the laptop and use the novo button ((item 3 page 11-12) to turn back on?

This would show a Novo Menu , try using the up and down arrow keys and highlight BIOS setup.

Press enter and press f9 to load defaults f10 to save and exit .

Would the keys respond?

 

If you need further assistance , you can visit any nearest service center like (Best Buy tech team) or your company IT or if the warranty is still up to call in technical support  1-877-453-6686  24 hours a day 7 days/week 

 

Update us how it goes. 

 

Regards



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