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wrk17
Paper Tape
Posts: 1
Registered: ‎12-06-2015
Location: Oroville, CA
Views: 190
Message 1 of 1

lenovo yoga 2 pro

Having problems with my Yoga 2 pro. When asked to automatically find my laptop the message says "cannot identify". So I manually put in the mod and serial number then click on support and this message comes up "

Error Code : 4fbfcb2595d54b9d3c9b368d0d93af5f"

I am trying to put my computer back to factory standards and work from there but I am unable to figure out how to do it. Got to a place where it says if having trouble upgrading to win 10 click here. Upgrades are available but when I click on an upgrade it says my laptop is not qualified to be upgraded. 

One other thing, is my laptop capable of having a graphics card installed? If so which card would someone recommend.

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