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Swed
Blue Screen Again
Posts: 3
Registered: ‎05-08-2017
Location: US
Views: 537
Message 1 of 6

lenovo yoga 500 14isk screen is black

I tried to start my Lenovo computer it starts, keyboard lights up and all, the power button light is on, fans boots up. However, the screen is black, the fans will sound occasionally. I tried plugging in another screen but that didn't work. What can I do to fix it?

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 512
Message 2 of 6

Re: lenovo yoga 500 14isk screen is black

Hi there, Swed                            -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

You can start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

It would help reseating the hard drive & memory modules (remove and check the contacts and place it back in). Click here for yoga 500 HMM.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

Swed
Blue Screen Again
Posts: 3
Registered: ‎05-08-2017
Location: US
Views: 490
Message 3 of 6

Re: lenovo yoga 500 14isk screen is black

So i tried The battery thing butik it didnt workshop and The same problem is still there

 

 


@Shashi_Lenovo wrote:

Hi there, Swed                            -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

You can start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

It would help reseating the hard drive & memory modules (remove and check the contacts and place it back in). Click here for yoga 500 HMM.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"


 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 457
Message 4 of 6

Re: lenovo yoga 500 14isk screen is black

There could a chances of hardware failure. However I still recommend, if it is under warranty I would recommend contacting Lenovo service centres and applying the normal phone techniques to get it replaced promptly.

 

Schedule a Call-back for faster support

English 24 hours a day 7 days/week 

During business hours, you may also engage with live chat support.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

Swed
Blue Screen Again
Posts: 3
Registered: ‎05-08-2017
Location: US
Views: 448
Message 5 of 6

Re: lenovo yoga 500 14isk screen is black

Okay, i will do that.

 

Thank you

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 426
Message 6 of 6

Re: lenovo yoga 500 14isk screen is black

Did the issue get resolved?

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

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