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gena265
What's DOS?
Posts: 1
Registered: ‎09-20-2019
Location: US
Views: 119
Message 1 of 2

lenovo yoga 720 heating and dying

i have a lenovo yoga 720 purchased january 2018.  the last time i took in for repairs it came back issue resolved but than 2 days later the left side were you plug in to charge gets really hot than the battery life decreses from a 100% to 35% in 40 minutes and is dead in an hour to hour and 15 minutes.  Also the charge will not start to charge until you can feel its not hot.  meaning if i just used my laptop i go to plug in in either port 1st or 2nd it wont take a charge i have to turn off and wait till i touch to see its cooled down than i can plug in to the 2nd port and it will start charging 1st port never works.  any known issues of this sort or ideas were i can start?

Sr Support Specialist
Posts: 9,666
Registered: ‎11-30-2015
Location: PH
Views: 103
Message 2 of 2

Re: lenovo yoga 720 heating and dying

Hi gena265,

 

Welcome to the Community Forums.

 

If you still have warranty then it would be best to have technical support be informed of this immediately.

 

Else you have have it checked with your local service center specially if you have tried using another compatible charger and still doing the same.

 

I hope this helps answer your query.

 

Regards



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