03-04-2019 01:00 PM - edited 03-04-2019 01:00 PM
i have a lenovo yoga 730, it's already been in lenovov service twice for screen problam and i just got it back.
for some reason after almost every time i shut it down the battery die immediately, and i need to plug to the ac in order to open it.
when after a few seconds i turn t back on and i see its charging from 0% battery
any help will be welcom?
03-05-2019 09:56 AM
Welcome to the Community Forums.
You can use Lenovo Vantage to check any updates needed but if you have already done it then you should report this back to technical support soon as possible.
Be open to discuss what you have in mind on what would be best for you as a customer to have confident on your purchased product knowing that you have already sent it twice for repair.
I hope this helps answer your query.
03-05-2019 10:23 AM
hey and thank you for the response,
sending my computer back to lenovo is a little complicated becuse i'm living in israel and i bought it in USA.
that is why i wanted to know if this is a known problam, or if there is anything i can check in bios\windows?
03-05-2019 01:58 PM
Perhaps it still needs to be reported to US tech support. This you can try via chat (replacing the language and flag on to to US) so it can placed on record.
Still try to go to the BIOS and load defaults then check with Lenovo Vantage any updates that may be available. Our community do not have much report about this issue as far as I have checked so it may be isolated with your machine.