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06-10-2018

US

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lost Windows10 - how to restore

2018-06-10, 17:57 PM

My Yoga 3 Pro kept freezing so Lenovo had me save data and perform the wipe-out, one-key recorvery process.  An operating system came back however not Windows10 - my laptop is now Windows 8.X.  Please assist - how do I get back to Windows 10?

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7707 Posts

01-13-2008

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Re: lost Windows10 - how to restore

2018-06-11, 2:23 AM

Hello and welcome,

 

Use the MS Win 10 media creation tool - "upgrade this PC" option.  If you were previously running Win 10 on this machine (and it was activated) activation should be automatic.

 

https://www.microsoft.com/en-us/software-download/windows10

 

[edit to add] You can do either an upgrade or a clean install - either one should activate. Either way you'll probably need to install or update Lenovo drivers.  Installing Lenovo Vantage from the MS store can help with that.

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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