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Jorgio1
Paper Tape
Posts: 1
Registered: ‎09-05-2017
Location: GH
Views: 922
Message 1 of 2

my Lenovo yoga 700 won't turn on

My Lenovo yoga 700 suddenly went off. I managed to get it back on and after a while it went off again and won't turn on again. When plugged in, it shows that it's charging but that's it. I suspect it's an issue with the motherboard but I can't be too sure. I need help.

Sr Support Specialist
Posts: 8,757
Registered: ‎11-30-2015
Location: PH
Views: 885
Message 2 of 2

Re: my Lenovo yoga 700 won't turn on

Hi Jorgio1

 

Welcome to the Community Forums.

 

Initially turn off the machine and use the Novo button to power it on instead of the power button.

Observe if the machine would proceed with the Novo Menu.

 

Press the caps lock or num lock and check if any LED would show while pressing it on / off.

A responding led lock key would indicate a viable board on a mechanical level else if that stayed on a black screen or would turn on and then totally off then you can try testing the charger with a voltmeter.

 

Assuming that the charger works especially if another compatible charger gives the same issue then best to call in technical support for a probable no post (failed power on self test) issue.

 

You may click here and select your product to check on contact phone number to call for your model.

 

Update us how things go.

 

Regards

 

 



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