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faltu
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Posts: 5
Registered: ‎10-25-2017
Location: AE
Views: 1,570
Message 1 of 6

new yoga 520 HDD making noise

yesterday i bought new yoga 520, but my laptop HDD countinusly making noise is there any problum with HDD or its normal,any solution please 

Amit113
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Posts: 25
Registered: ‎09-24-2017
Location: IN
Views: 1,549
Message 2 of 6

Re: new yoga 520 HDD making noise

Similar problem is being faced in the new 20 series, i.e 320 and 520 . I have a 320 15-lkb with 1 TB seagate hdd. It is make a creakig noise that can be heard clearly in a silent room. Surely the problem is with the hardware, I'm waiting for a formal reply from Lenovo authorities.
Please check your model no of the HDD, mine is - ST1000LM035-1RK172

Sr Support Specialist
Posts: 8,921
Registered: ‎11-30-2015
Location: PH
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Message 3 of 6

Re: new yoga 520 HDD making noise

Hi faltu,

 

Welcome to the Community Forums.

 

As most HDD with mechanical parts, common audible sound can be heard as the platter spins but should not be loud as to be remarked as noise. If such would happen then the integrity of the structure of the drive can be doubtful.

 

Try running a hardware test like this and report any error code or even with just the noise with technical support or the store. Check also if there are slow performance or freezing during access and transfer of data from the drive specially during boot up.

 

Hope this help answer your query.

Update us how it goes.

 

Regards



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faltu
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Registered: ‎10-25-2017
Location: AE
Views: 1,512
Message 4 of 6

Re: new yoga 520 HDD making noise

Not happy with LENOVO  poor service 😡. 

faltu
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Posts: 5
Registered: ‎10-25-2017
Location: AE
Views: 1,498
Message 5 of 6

Re: new yoga 520 HDD making noise

Did you get any answer from them
rzvv
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Posts: 1
Registered: ‎09-20-2018
Location: IN
Views: 311
Message 6 of 6

Re: new yoga 520 HDD making noise

Same with me, Called thier Tech suppot, Scheduled a visit but He ran a quick scan and Got no errors. However he did nothing regarding the sound saying its Normal. It's irritative when Room is silent. Very bad service from lenovo. Very Disapointing, Let's never suggest anyone for Lenovo.

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