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mhs1480
Paper Tape
Posts: 3
Registered: ‎09-01-2019
Location: US
Views: 130
Message 1 of 4

no webcam video record

The app takes a still photo, but hitting the video record button doesn’t work. Instead it briefly flashes “0:00” and then does nothing. No error message. Restarting the computer, the F8 key, and resetting the camera didn’t help. The Yoga is brand new. Microsoft customer service says it’s a Lenovo problem even though the device does function (for stills). 

Community Moderator
Community Moderator
Posts: 1,611
Registered: ‎12-13-2016
Location: US
Views: 91
Message 2 of 4

Re: no webcam video record

Welcome to the community.

 

It might help to know which model of Yoga you have and what software you're attempting to use to record video.

 

Keep us posted.

 

Doc


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.
mhs1480
Paper Tape
Posts: 3
Registered: ‎09-01-2019
Location: US
Views: 68
Message 3 of 4

Re: no webcam video record

A Yoga tablet running Windows 10. Tried web Skype and it could not find the camera. 

mhs1480
Paper Tape
Posts: 3
Registered: ‎09-01-2019
Location: US
Views: 66
Message 4 of 4

Re: no webcam video record

Not sure which Yoga (my child’s). Higher end. The initial attempt was the basic, native software. 

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