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mattbeau
Paper Tape
Posts: 1
Registered: ‎10-14-2016
Location: US
Views: 304
Message 1 of 2

recovery media missing files

Hi, I have lenovo 13ISK2 yoga. I had some issues with my installation and so I ordered the recovery media. when I start the recovery process it says its missing a file called filter.list and has to be aborted. this was a new sealed recovery USB flash drive. This was a brand new drive and went right from the packing to my laptop. is there another source for the recovery image?

Sr Support Specialist
Posts: 9,519
Registered: ‎11-30-2015
Location: PH
Views: 249
Message 2 of 2

Re: recovery media missing files

Hi mattbeau ,

 

Welcome to the Community Forums.

 

The Lenovo OneKey Recovery System (chapter 3) is software designed to back up and restore your computer. You can use it to restore the system partition to its original status in case of a system failure.

 

You may also review this article for similar guides else call in technical support regarding the USB drive.

 

Hope this helps answer your query. 

Update us how it goes best for you.

 

Regards



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