cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
PhilippeAnliker
Paper Tape
Posts: 2
Registered: ‎12-07-2018
Location: CH
Views: 1,915
Message 1 of 9

touch and pen do not work error 122

My Yoga X380 screen does neither react on touch nor on pen anymore. If I want to open the pen and touch settings an error message occurs, saying that the touch and pen properties are not available and that I should contact the manufacturer (error = 122).

Does anybody know whether this is a hardware or a software problem? Is there anything I can do??

Thanks for your help!!

rederik_go
Paper Tape
Posts: 2
Registered: ‎12-08-2018
Location: RU
Views: 1,844
Message 2 of 9

Re: touch and pen do not work error 122

Happened to me an hour ago with my brand new x380. Touch screen was not working (mostly) and i got the same error on settings. I've been updating the drivers and something went wrong, i guess. Anyway, i've opened the device manager, uninstalled HID-complilant touch screen and HID-compliant pen (in Human Interface Devices) and scaned for hardware changes. Touchscreen instantly went back to normal.

qju
Paper Tape
Posts: 2
Registered: ‎12-08-2018
Location: DE
Views: 1,833
Message 3 of 9

Re: touch and pen do not work error 122

I've the same problem. I’ve tried your suggestion, rederik_go, but it didn’t help. My screen only shows a grey circle where I touched but doesn’t react to that. Strangely, only in Chrome it works!

rederik_go
Paper Tape
Posts: 2
Registered: ‎12-08-2018
Location: RU
Views: 1,826
Message 4 of 9

Re: touch and pen do not work error 122

Ok, I've managed to reproduce the problem. It appears after installation of WinTab Utility. And disapears after i uninstall Lenovo Pen device in device manager (sorry for misinformation, you don't need to delete other things).
I have also found this thread just now: https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Can-t-quot-click-quot-touchscreen-on-Windows-...
I guess, that's exatly the same problem.
qju
Paper Tape
Posts: 2
Registered: ‎12-08-2018
Location: DE
Views: 1,804
Message 5 of 9

Re: touch and pen do not work error 122

Thanks very much! Removing "Lenovo Pen Settings Service" did the job! And I can now remember that the problem first occured after a Lenovo update and this was it.

PhilippeAnliker
Paper Tape
Posts: 2
Registered: ‎12-07-2018
Location: CH
Views: 1,764
Message 6 of 9

Re: touch and pen do not work error 122

Removing "Lenovo Pen Settings Service" also worked in my case :-)

Thank you very much!!!

Dailyuser
What's DOS?
Posts: 1
Registered: ‎12-17-2018
Location: NL
Views: 1,505
Message 7 of 9

Re: touch and pen do not work error 122

Thanks, it works immediately.
afwilches
What's DOS?
Posts: 1
Registered: ‎12-22-2018
Location: CO
Views: 1,304
Message 8 of 9

Re: touch and pen do not work error 122

Thank you! it happened to me last week and the guys that sold me the laptop didn´t know what happened so they change me the laptop for a new one. Now it happened again and i was going to the store but you save the day!
alessandro_rei
Paper Tape
Posts: 3
Registered: ‎02-25-2019
Location: IT
Views: 461
Message 9 of 9

Re: touch and pen do not work error 122

Nothing to do with X380 Yoga

tried uninstall of HID, uninstall of pen settings,

update every possible driver, but

Pen it's fully functional, finger nope.

Check out current deals!


Shop current deals

Top Kudoed Authors