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CharbelChahin
Blue Screen Again
Posts: 3
Registered: ‎03-15-2018
Location: AE
Views: 1,820
Message 1 of 10

touch screen is only responding to stylus and not to finger lenovo yoga 720

I bought recently lenovo yoga 720, the touchscreen was working using my finger but it stopped and now its only responding to my active pen only. I tried to reset my computer settings and still it didn't work. can someone help me to fix this issue? thank you

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,736
Message 2 of 10

Re: touch screen is only responding to stylus and not to finger lenovo yoga 720

Hello CharbelChahin

Thanks for using the Lenovo forums.


Try to download the Video and Chipset drivers for the unit from the support page. Make sure to reboot after an update on the unit.

Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
CharbelChahin
Blue Screen Again
Posts: 3
Registered: ‎03-15-2018
Location: AE
Views: 1,655
Message 3 of 10

Re: touch screen is only responding to stylus and not to finger lenovo yoga 720

thank you for replying, but It didn't work :/

CharbelChahin
Blue Screen Again
Posts: 3
Registered: ‎03-15-2018
Location: AE
Views: 1,651
Message 4 of 10

Re: touch screen is only responding to stylus and not to finger lenovo yoga 720

I wanted to ask you if I format the laptop do I void the warranty?
Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,610
Message 5 of 10

Re: touch screen is only responding to stylus and not to finger lenovo yoga 720

Sorry for the late reply.

 

No if you format the laptop, the warranty will not be void. However, if you format all partitions, you could potentially get rid of the Recovery partition, which means that the NOVO button won`t be able to help you reset the unit in the future, therefore you would have to create your own restoration media.

 

However, if you leave that partition, then it should work without trouble.

 

Hope this helps.


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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
monek
What's DOS?
Posts: 1
Registered: ‎05-25-2018
Location: US
Views: 1,357
Message 6 of 10

Re: touch screen is only responding to stylus and not to finger lenovo yoga 720

I have the same issue. Touchscreen only works with the pen. Tried the solution but it didn't work
ccwest1
What's DOS?
Posts: 1
Registered: ‎09-07-2018
Location: CA
Views: 620
Message 7 of 10

Re: touch screen is only responding to stylus and not to finger lenovo yoga 720

I also have the same issue.  VERY Frustrating!

Max78
Fanfold Paper
Posts: 7
Registered: ‎02-14-2018
Location: US
Views: 580
Message 8 of 10

Re: touch screen is only responding to stylus and not to finger lenovo yoga 720

 

 

 Same issue here, tried all updates and a slew of other things, still doesnt work.

MrFrank
What's DOS?
Posts: 2
Registered: ‎06-28-2018
Location: ES
Views: 472
Message 9 of 10

Re: touch screen is only responding to stylus and not to finger lenovo yoga 720

I have the same problem, only work with the pen, but ignore the fingers.

ordnasselA
Paper Tape
Posts: 4
Registered: ‎10-30-2018
Location: US
Views: 161
Message 10 of 10

Re: touch screen is only responding to stylus and not to finger lenovo yoga 720

Same problem here... Have been trying all sort of possible solutions but nothing works.

Hey Lenovo, since this is a big problem that is affecting thousands and thousands of devices can you at least give us a reply and solution? And please, just don't say to download drivers updates... You know it won't work!

 

So, Levono, do you really want us to quit buying your products?

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