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kaysersoze
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Posts: 8
Registered: ‎09-26-2013
Location: Canada
Views: 6,847
Message 11 of 53

Re: yoga 13 freezes 1-2 times a day

Nope that did not help me!!! Then I called the call center and unfortunately they made me do a recovery. We are in 2013 and still none of these companies could not build a stable system like Apple did! 

bombom5
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Posts: 13
Registered: ‎10-05-2013
Location: Latvia
Views: 6,831
Message 12 of 53

Re: yoga 13 freezes 1-2 times a day

It looks like my (and MrPhilicorda's) solution will not work -- my Yoga just froze again after a week working properly Smiley Sad

I have tried doing recovery multiple times and it never helped.

 It is incredible that so expensive computer fails to provide basic stability.

 

My main concern is to determine whether it is HW or SW so I could know whether to return it immediatelly...

Any ideas?

 

bombom5
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Posts: 13
Registered: ‎10-05-2013
Location: Latvia
Views: 6,830
Message 13 of 53

Re: yoga 13 freezes 1-2 times a day

neokenchi,

do you have any comments on the issue we are experiencing?

bombom5
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Posts: 13
Registered: ‎10-05-2013
Location: Latvia
Views: 6,752
Message 14 of 53

Re: yoga 13 freezes 1-2 times a day

I installed Windows 8.1 today. Still crashes. Additionally there is "The system watchdog timer was triggered." event from HAL registered when system crashes. DptfPolicyLpmServiceHelper failure events are also present as it was with Windows 8.

 

Help, Lenovo!

UriG
What's DOS?
Posts: 4
Registered: ‎10-23-2013
Location: israel
Views: 6,703
Message 15 of 53

Re: yoga 13 freezes 1-2 times a day

Having the same issues - Was there any solution found??

elal1234
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Posts: 12
Registered: ‎10-17-2013
Location: Israel
Views: 6,686
Message 16 of 53

Re: yoga 13 freezes 1-2 times a day

Unfortunately I am experiencing the same problem, it can happen twice a day or twice a week. Even after a full recovery and an upgrade to Windows 8.1 my laptop keeps freezing. Smiley Sad

bombom5
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Posts: 13
Registered: ‎10-05-2013
Location: Latvia
Views: 6,671
Message 17 of 53

Re: yoga 13 freezes 1-2 times a day

Zero freezes for me for at least a week with the following setup:

  • Windows 8.1
  • All updates installed
  • All drivers from Lenovo website reinstalled
  • Dynamic Platform and Thermal Framework (DPTF) disabled in BIOS and the related Windows service disabled
elal1234
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Posts: 12
Registered: ‎10-17-2013
Location: Israel
Views: 6,652
Message 18 of 53

Re: yoga 13 freezes 1-2 times a day

bombom5, thank you for your reply.
Following your suggestion, I disabled the DPTF in BIOS (the Windows services were disabled automatically) and will report my findings.
BTW, I am using Windows 8.1 with all updates installed (except Bing Bar and Microsoft Silverlight), including all updated drivers (but I didn't reinstall them).
bombom5
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Posts: 13
Registered: ‎10-05-2013
Location: Latvia
Views: 6,610
Message 19 of 53

Re: yoga 13 freezes 1-2 times a day

elal1234, did it freeze for you yet? Mine froze just now Smiley Sad It was working fine until now.

 

Although I have DTPF disabled, there were DPTF related error event logs around the time it froze.

Also there was an error from HAL (about watchdog timer).

 

Link to picture

 

Link to picture

 

Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

elal1234
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Posts: 12
Registered: ‎10-17-2013
Location: Israel
Views: 6,604
Message 20 of 53

Re: yoga 13 freezes 1-2 times a day

Today I got the first freeze since my last post, and I also experienced the same errors as you have described. Unlike the previous freezes, this time it happened when I woke up my compafter after several hours of sleep - It froze the second it woke up and after a few seconds it turned off. I am very frustrated with it, and I don't know what else can I do.

 

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