09-27-2017 08:01 PM
so i have had a problem with my yoga 2 13 for quite awhile now. Recently it has got worse to the point i cant see anything on my screen. All i see are little blotch spots on my screen, a black screen, or lines running across the whole screen. I have installed drivers from Driver and utilities section on this website and nothing has worked for me. I have changed settings in the comp that i have read about in other forums and nothing. Idk if its my lcd or if i need to install anything anything else...please help. I was trying to upload a video but it was too big so ill upload photos instead
09-29-2017 04:38 AM
Thanks for using the Lenovo forums.
Looks and sounds like this will be an issue with the hardware itself.
I recommend that you attempt to factory reset the device, this should rule out any software issues.
If these steps do not work, and the issue persists, then this would indicate a hardware issue indeed, I would recommend, that you call your local Lenovo support line for a possible service. Below is the link to the phone list where you can find these numbers
Hope this helps, let us know how you get on.
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
10-01-2017 08:47 PM
So i factory reset and the screen still doesnt work. Now i know it is a hardware issue, so my now my question is if i try to fix it myself would it be difficult and i checked for the screen online and i cant tell the difference in ehat screen i need. How do i know if the screen is complete. I dont want to put the screens lcd and digitizer together. I want it to come complete already so i can just install the screen and good to go. Any help on that please...thank you