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berbes
What's DOS?
Posts: 3
Registered: ‎01-04-2018
Location: US
Views: 8,126
Message 1 of 5

yoga 3 14 orange/amber light flickers every 3 seconds and will not start...WHY?

i have a yoga 3 14 orange light flickers every 3 seconds and will not start.  we've had issues with the charging before, and replaced the power supply to start narrowing down the issue, but it still won't charge...perhaps the battery? any other ideas?

 

thanks!

Sr Support Specialist
Posts: 9,665
Registered: ‎11-30-2015
Location: PH
Views: 8,011
Message 2 of 5

Re: yoga 3 14 orange/amber light flickers every 3 seconds and will not start...WHY?

Hi berbes,

 

Welcome to the Community Forums.

 

There are two indicators LED lights (power and battery). Below is the status of each.

 

yoga 3 14 indicator.PNG

The hardware manual also has the operational charging to check battery condition (page 21-22).

Here we expect that the machine would still turn on with a connected ac charger with or without the battery.

Battery replacement is probable, specially if there is a spare battery that works.

 

Hope this helps answer your query.

 

Regards

 



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berbes
What's DOS?
Posts: 3
Registered: ‎01-04-2018
Location: US
Views: 7,994
Message 3 of 5

Re: yoga 3 14 orange/amber light flickers every 3 seconds and will not start...WHY?

an update. i took out the battery, plugged the power cord in, pressed the power button and a white light turned on for 5 seconds, then turned off with no boot whatsoever.

any ideas?

Sr Support Specialist
Posts: 9,665
Registered: ‎11-30-2015
Location: PH
Views: 7,991
Message 4 of 5

Re: yoga 3 14 orange/amber light flickers every 3 seconds and will not start...WHY?

Hi berbes,

 

So the machine will not power on while connected to a tested good ac charger with or without battery.

Following the manual about the power checkout, it appears not just a battery issue but more of systemboard problem.

 

It would be better to have this checked further in a service center near you.

Board level troubleshoting maybe needed, specially if heating/fan assembly and cleaning/thermal paste reapplication has already been performed.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

berbes
What's DOS?
Posts: 3
Registered: ‎01-04-2018
Location: US
Views: 7,989
Message 5 of 5

Re: yoga 3 14 orange/amber light flickers every 3 seconds and will not start...WHY?

thank you so much for the ideas.  yes, after i ruled out the power button, battery and charger, i was hoping i missed something easy Smiley Sad

 

i didn't see any kind of battery to drain the board, so once i took out the battery, i held the power button for 15 secs.

And we're back...

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