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mxgtr6
Paper Tape
Posts: 4
Registered: ‎02-25-2017
Location: US
Views: 327
Message 1 of 4

yoga 3 pro 1370 crashing. HELP

Hi, I have a Lenovo yoga 3 pro 1370 and I get a blue screen usually only when I'm doing something within the first 30 minutes. After it starts back up I can use the computer without it crashing until the next time it locks or restarts. Please help

Community SeniorMod
Community SeniorMod
Posts: 9,105
Registered: ‎01-01-2010
Location: US
Views: 292
Message 2 of 4

Re: yoga 3 pro 1370 crashing. HELP

IWhat is the message on the blue screen?  It might be temperature related.  Start it up and immediately run a memory test.  Again. after it is cold, do the same thing with a disk test.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
mxgtr6
Paper Tape
Posts: 4
Registered: ‎02-25-2017
Location: US
Views: 278
Message 3 of 4

Re: yoga 3 pro 1370 crashing. HELP

Hi thanks for your help, I've gotten many different messages on the blue screen heres some of them:

BAD_POOL_HEADER

IRQL_NOT_LESS_OR_EQUAL

How do I perform a memory and disk test? And does it have to be cold for both of these tests?

mxgtr6
Paper Tape
Posts: 4
Registered: ‎02-25-2017
Location: US
Views: 206
Message 4 of 4

Re: yoga 3 pro 1370 crashing. HELP

I did a memory diagnostic while computer was cold and it found hardware issues. What do I do now?

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