12-24-2015 11:04 AM
Hi I just bought the new yoga 700 but its having trouble restarting. When I click restart the screen turns off but the keyboard stays lit up and so does the light beside the power button. It says like this until I hard reset it by holding in the power button. This only happens with restart shut off is fine. Does anyone know how to fix this or is it a hardware problem?
ps. All drivers and bios are up to date
12-24-2015 08:13 PM
It could be stil completing Windows update in the background, which may take time to complete, therefore, leaving only the keyboard on. Can you check this?
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12-25-2015 05:48 PM
02-10-2019 07:08 PM
I have a yoga 700 14 isk, I have the same problem, when I restart, I have to press power button until shot down, then re power and it will continue to boot. Shut down is fine. So every time I upgrade or install a software, I am asked to restart, I have to go thru the sequence. I read a lot aboout this problem, but never seem to find a solution.