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chrisneuf
Paper Tape
Posts: 2
Registered: ‎12-24-2015
Location: Canada
Views: 1,886
Message 1 of 4

yoga 700 restart problem

Hi I just bought the new yoga 700 but its having trouble restarting. When I click restart the screen turns off but the keyboard stays lit up and so does the light beside the power button. It says like this until I hard reset it by holding in the power button. This only happens with restart shut off is fine. Does anyone know how to fix this or is it a hardware problem?

 

ps. All drivers and bios are up to date

Guru
Posts: 2,248
Registered: ‎04-17-2014
Location: US
Views: 1,829
Message 2 of 4

Re: yoga 700 restart problem

It could be stil completing Windows update in the background, which may take time to complete, therefore, leaving only the keyboard on. Can you check this?


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

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chrisneuf
Paper Tape
Posts: 2
Registered: ‎12-24-2015
Location: Canada
Views: 1,811
Message 3 of 4

Re: yoga 700 restart problem

It was still doing a windows update but the problem is still happening after I finished the update. Even during the update I had to manually restart the computer to continue updating further. It just seems to be unable to restart in any situation.
sylbarr
What's DOS?
Posts: 1
Registered: ‎02-10-2019
Location: CA
Views: 244
Message 4 of 4

Re: yoga 700 restart problem

I have a yoga 700 14 isk, I have the same problem, when I restart, I have to press power button until shot down, then re power and it will continue to boot. Shut down is fine. So every time I upgrade or install a software, I am asked to restart, I have to go thru the sequence. I read a lot aboout this problem, but never seem to find a solution.

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