05-30-2017 01:22 PM
I just got new Lenovo yoga 710 but when I turn it to tablet mode at 360 degrees the screen goes black. So to around 350 degrees works normal, but if I put it to 360, the screen goes black.
Do you have any solution?
05-31-2017 08:47 AM
Thanks for using the Lenovo forums.
As this only happens when the unit is flipped to tablet mode, it seems to be that there will be an issue with the connection on the unit.
Try to download the Video and Chipset drivers for the unit from the support page.
Make sure to reboot after an update on the unit.
Also, Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.
(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal
Hope this helps, let us know how you get on.
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