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Bob143
Not applicable
Posts: 1
Registered: ‎02-16-2018
Location: IT
Views: 595
Message 1 of 2

yoga 900 Start Problem - Battery at 0%

Hello..i have a problem with my yoga 900, it have the battery at 0%.....now when i plug to the charger it doesn't work and don't charge....i need to find a solution to give a boost! 

 

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Krakken
Not applicable
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 509
Message 2 of 2

Re: yoga 900 Start Problem - Battery at 0%

Hello Bob143

Thanks for using the Lenovo forums.


The trouble will likely be either the battery or the charging cable.

 

I would suggest start with the easier option and use another charger, or confirm that the charger is working at all.

 

If that doesn`t help, you would likely need to replace the battery.

 

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

 If these steps do not work I would recommend, that you call your local Lenovo support line for a possible service. Below is the link to the phone list where you can find these numbers



Hope this helps, let us know how you get on.


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