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stevensgl
Paper Tape
Posts: 2
Registered: ‎08-12-2017
Location: US
Views: 352
Message 1 of 3

yoga 900 sk-13isk2 WINDOWS 10 RECOVERY FAILED

HI there,

I'm a proud user of my LENOVO Yoga 900 sk-13isk2.

However, I think my Yoga has a virus.  Given that i have sensitive information, I would like to make  FRESH installation.

So i did the following:

update & security / Recovery / Reset PC
I also did Advance startup. Both options FAILED. I get a message saying that Windows can;t be installed.


So, as a final option i went into MORE RECOVERY OPTIONS AND SELECTED THE LINK BELOW:
https://www.microsoft.com/en-us/software-download/windows10startfresh
Here i downloaded the Windows image however when installing I still get an error. This time is says "We coulnt install Windows 10"
0xc1900101-0x2000A
The installation failed iin the SAFE_OS phase with an error durging PREPARE_FIRST_BOOT operation. Please see attached photo.
I have no idea whats going on here. Can someone, PLEASE HELP ME??

Thanks,


Steve

 

winerror.pngError after trying to install

sclexman
Bit Torrent
Posts: 4,580
Registered: ‎11-22-2011
Location: US
Views: 290
Message 2 of 3

Re: yoga 900 sk-13isk2 WINDOWS 10 RECOVERY FAILED

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stevensgl
Paper Tape
Posts: 2
Registered: ‎08-12-2017
Location: US
Views: 279
Message 3 of 3

Re: yoga 900 sk-13isk2 WINDOWS 10 RECOVERY FAILED

Thank you very much for getting back to me.

unfortunately, nothing worked.

 

Question: is this a hardware, Bios or Windows 10 problem?

 

If it's a Windows issue perhaps I'm barking up the wrong tree.  Maybe I should try looking for a solution on the microsoft webpage?

 

thanks again,,

steve

 

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