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5 Posts

01-04-2018

CA

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yoga 910 USB-C forward port stopped working

2018-01-29, 0:45 AM

Hi,

 

I am a teacher and need to connect at school to a HDMI cable. I use a USB-c to HDMI dongle. As many, I had issue with my USB-C port since I purchased my Yoga 910. (turn on and off and hard to connect) Recently however, the port just stopped working.

 

I believe it is dead. I tried to find documentation on how to repair it or investigate but could not find any informations.

 

Can I do anything to confirm that? Is there anything I can do to repair it? Is the next step to bring my laptop to a Lenovo service center?

 

Thank you for any help!

 

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10928 Posts

01-02-2010

US

39553 Signins

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  • Message 2 of 4

Re: yoga 910 USB-C forward port stopped working

2018-01-29, 2:32 AM

If you connect the charger to the bad port, does it charge?


Rich


To help with forum searches, check this out: https:/forums.lenovo.com/t5/Welcome-FAQs/Using-Browser-Search-to-find-your-answers-in-Lenovo-and-Moto-Community/m-p/5016916

I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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5 Posts

01-04-2018

CA

10 Signins

99 Page Views

  • Posts: 5
  • Registered: ‎01-04-2018
  • Location: CA
  • Views: 99
  • Message 3 of 4

Re: yoga 910 USB-C forward port stopped working

2018-01-29, 3:26 AM

No it does not charge. Also, my USB-C to HDMI dangle still work with other port.

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10928 Posts

01-02-2010

US

39553 Signins

412262 Page Views

  • Posts: 10928
  • Registered: ‎01-02-2010
  • Location: US
  • Views: 412262
  • Message 4 of 4

Re: yoga 910 USB-C forward port stopped working

2018-01-29, 4:52 AM

It seems likely that the port is physically damaged and needs to be repaired.


Rich


To help with forum searches, check this out: https:/forums.lenovo.com/t5/Welcome-FAQs/Using-Browser-Search-to-find-your-answers-in-Lenovo-and-Moto-Community/m-p/5016916

I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
Reply
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