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JackWellington
Paper Tape
Posts: 5
Registered: ‎01-03-2018
Location: CA
Views: 1,234
Message 1 of 4

yoga 910 USB-C forward port stopped working

Hi,

 

I am a teacher and need to connect at school to a HDMI cable. I use a USB-c to HDMI dongle. As many, I had issue with my USB-C port since I purchased my Yoga 910. (turn on and off and hard to connect) Recently however, the port just stopped working.

 

I believe it is dead. I tried to find documentation on how to repair it or investigate but could not find any informations.

 

Can I do anything to confirm that? Is there anything I can do to repair it? Is the next step to bring my laptop to a Lenovo service center?

 

Thank you for any help!

 

Community SeniorMod
Community SeniorMod
Posts: 8,930
Registered: ‎01-01-2010
Location: US
Views: 1,212
Message 2 of 4

Re: yoga 910 USB-C forward port stopped working

If you connect the charger to the bad port, does it charge?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
JackWellington
Paper Tape
Posts: 5
Registered: ‎01-03-2018
Location: CA
Views: 1,203
Message 3 of 4

Re: yoga 910 USB-C forward port stopped working

No it does not charge. Also, my USB-C to HDMI dangle still work with other port.

Community SeniorMod
Community SeniorMod
Posts: 8,930
Registered: ‎01-01-2010
Location: US
Views: 1,196
Message 4 of 4

Re: yoga 910 USB-C forward port stopped working

It seems likely that the port is physically damaged and needs to be repaired.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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