Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

1 Posts

01-22-2017

United States of America

1 Signins

15 Page Views

  • Posts: 1
  • Registered: ‎01-22-2017
  • Location: United States of America
  • Views: 15
  • Message 11 of 229

Re: yoga 910 battery not charging

2017-01-22, 21:53 PM

Hello everyone,

 

I just recently started having this issue. I tried to turn on my laptop and it was saying that the battery was dead (which shouldn't have been the case because it was plugged in the last time that i was using it). So i plug it in and it turns on and says the battery is 99% charged (plugged in, not charging). I though maybe it wasn't charging the battery because it was full. I wanted to test it so i unplugged the laptop and now it's been showing 95% for over an hour now which can't possibly be correct.

 

The cord can't be the issue because it registers the cord being plugged in and the screen brightness increases.

 

Do we need an update to the BIOS?

Reply
Options

4 Posts

02-10-2017

United States of America

29 Signins

195 Page Views

  • Posts: 4
  • Registered: ‎02-10-2017
  • Location: United States of America
  • Views: 195
  • Message 12 of 229

Re: yoga 910 battery not charging

2017-02-17, 1:56 AM

I'm having a similar problem with my batter.  The charger is plugged in, but doesn't show as charging.  The indicator light is blinking white, but the battery indicator in the system tray shows as discharging.

 

For reference, I bought my Yoga 910 in November, and battery shows 2016.09 after the product number

Reply
Options

27 Posts

01-04-2017

United States of America

58 Signins

171 Page Views

  • Posts: 27
  • Registered: ‎01-04-2017
  • Location: United States of America
  • Views: 171
  • Message 13 of 229

Re: yoga 910 battery not charging

2017-02-17, 12:59 PM

Same issue as of this morning, as if the other problems (fan+freeze) were not enough... <95% (plugged in, not charging)>

 

Anyone solved this mystery?

Reply
Options

27 Posts

01-04-2017

United States of America

58 Signins

171 Page Views

  • Posts: 27
  • Registered: ‎01-04-2017
  • Location: United States of America
  • Views: 171
  • Message 14 of 229

Re: yoga 910 battery not charging

2017-02-17, 13:27 PM

Solved! - please follow this video and it did the trick for me.

 

https://www.youtube.com/watch?v=HFGfAKj0xFM

Reply
Options

4 Posts

02-10-2017

United States of America

29 Signins

195 Page Views

  • Posts: 4
  • Registered: ‎02-10-2017
  • Location: United States of America
  • Views: 195
  • Message 15 of 229

Re: yoga 910 battery not charging

2017-02-17, 18:09 PM

Unfortunately, that didn't work for me.  Any other ideas?

Reply
Options

1 Posts

03-02-2017

Israel

5 Signins

54 Page Views

  • Posts: 1
  • Registered: ‎03-02-2017
  • Location: Israel
  • Views: 54
  • Message 16 of 229

Re: yoga 910 battery not charging

2017-03-02, 11:03 AM

same problem, will follow

Reply
Options

4209 Posts

12-13-2016

United States of America

5908 Signins

69876 Page Views

  • Posts: 4209
  • Registered: ‎12-13-2016
  • Location: United States of America
  • Views: 69876
  • Message 17 of 229

Re: yoga 910 battery not charging

2017-03-02, 17:44 PM

Add me to the list. Just started. Must be another Windows Update thing. You'd think Microsoft would test these updates a little better. The "updates" seem to break more things than they fix, requiring further updates. 

 

Haven't tried a fix, yet, in that it seems to be charging when off and not losing ground when plugged in. I'll have to try the other charger, too, in that's how it behaved from the day I bought it.


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Check out our new Recent Service Tips Area ..your issue may already be solved!
Reply
Options

4 Posts

02-10-2017

United States of America

29 Signins

195 Page Views

  • Posts: 4
  • Registered: ‎02-10-2017
  • Location: United States of America
  • Views: 195
  • Message 18 of 229

Re: yoga 910 battery not charging

2017-03-02, 19:29 PM

I actually sent mine in for repairs about a week ago.  They supposedly have diagnosed the problem and are waiting for the part to be in stock..

Reply
Options

4209 Posts

12-13-2016

United States of America

5908 Signins

69876 Page Views

  • Posts: 4209
  • Registered: ‎12-13-2016
  • Location: United States of America
  • Views: 69876
  • Message 19 of 229

Re: yoga 910 battery not charging

2017-03-02, 21:37 PM

Keep us posted. I'm going to sit on this for a while since it just started and seems to be common to a lot of Windows 10 laptops.

 

I have tried removing/reinstalling the two battery entries in Device Manager and have tried restoring Power Management defaults. Nothing worked. Both power adapters I have show "plugged in, not charging." 

 

Tried cleaning the registry. No errors were found. 

Tried a system restore.. which failed. 

 

I have not tried - and probably won't try - removing the battery. Not breaking the case open on a machine this new. 

 

Also - and unrelated - I still can't get a grip on all the DCOM errors. 


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Check out our new Recent Service Tips Area ..your issue may already be solved!
Reply
Options

4209 Posts

12-13-2016

United States of America

5908 Signins

69876 Page Views

  • Posts: 4209
  • Registered: ‎12-13-2016
  • Location: United States of America
  • Views: 69876
  • Message 20 of 229

Re: yoga 910 battery not charging

2017-03-03, 2:32 AM

Took the 910 off of the power supply and ran up the screen brightness to drain a little battery. Got it down to 87%, then plugged it back in. No "plugged in, not charging" message. It charged the laptop while we were using it to stream videos. At the end of two hours, it was at 100% while still running (might have been 100% earlier, I just didn't check it while watching). Odd, but it seems to be working okay. 

 

UPDATE. Ran it down to 85%, shut it down and plugged it in, overnight. Laptop is at 100%, this morning. 


____________________________________
I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Check out our new Recent Service Tips Area ..your issue may already be solved!
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms