11-16-2017 05:17 PM
As I reported back in July, mine made a return visit to warranty repair for the same issue; Lenovo fixed and returned it in early August. I held off updating since it took 4 months from purchase for the problem to manifest itself and after my first experience with warranty repair, I did not have a great deal of confidence and therefore wanted it to run a while. It has, however, been working flawlessly since its repair almost 4 months ago. According to their accompanying brief report, the repair facility definitely changed the battery and, while cryptic, apparently changed the motherboard. I hope the rest of you achieve the same outcome.
12-30-2017 03:59 PM
I am experiencing problems with the battery charging, and the machine discharing while plugged into the AC. I have confirmend nothing wrong with two different factory chargers. I have a video of what is happeing. The machine will function normaly (charging the battery) and then stop charging and discharging when plugged in. It will randomly start charging and then the cycle repeats.
Here is a link to video
12-31-2017 08:22 AM
Mine is at Lenovo right now for repairs. This is the fourth time I have send in for repairs, the third time for this issue. They have had it since Dec 14th but I haven't had an update on the status. I tried elevating to a supervisor level but the repair people wouldn't comply. If I don't hear from them by Jan 14th I am filing a complaint.
12-31-2017 09:15 AM
Thanks for the updpate. I can't blame you a bit. These are expensive laptops. I have always used Dell laptops and have never experienced anything like this. Dell's repair turn around time is days not weeks. I have been thinking about buying an inexpensive Dell to use and sending my Lenovo in, because I rely on this laptop for my living and can't be without a relaible laptop.
I have been getting by as I recently noticed something. If I plug in the 5V 2.1A charger from my son's cell phone, the laptop will charge and what we expereince in your video will not happen. It charges supper slowly however, but eventually it will go to 100%. I have another non Lenovo charger made by Cable Matters. It has 5V USB A ports and one 20V USB C port. The 5V port will charge the Yoga, but very very slowly. The 20V type c port does the same thing as my standard Lenovo charger. I really think this is a software or driver issue, but I have updated and tried everything to no avail. Perhaps this is related to the newest version of Windows being incompatible with some of the Lenovo Power management software, but that's just my guess.
Please keep me posted on progress and I will do the same.
Thanks so much and good luck.
01-01-2018 09:18 AM
01-01-2018 09:39 AM
01-02-2018 06:45 AM
Solved: Using Lenovo Vantage program.
open Lenovo Vantage
Click on Hardware Setting
on Conservation Mode turn the Conservation mode off.
then your battery will be charged again, otherwise Conservation mode will only be charged to 55 - 60% then stop charging.
01-10-2018 07:16 PM
I send my computer out on December 8th, I am due to get it back on January 16th. I have no idea what they did to the computer, but good money says it won't be fixed properly, this is the fourth repair. I tried on two separate occasions to talk to a supervisor and one was supposed to call me but never did. I am pessimistic but my guess is the computer will crap out after the warranty expires. If it does I am going to file a BBB complaint and just buy a DELL.
01-11-2018 04:22 AM - edited 01-11-2018 04:23 AM
I appreciate the input, but I think most folks are aware of this setting in Lenovo Vantage. The common problem that we are seeing is that it does not charge at all regardless of current battery charge level and regardless of whether or not conservation mode is on or off. I have two original Lenovo chargers and both are good. Niether charges the laptop. I charge my laptop with an off brand phone charger and that works, but is extremely slow. There is a great video of the symptoms posted in this chain.