cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Aj1997
Paper Tape
Posts: 2
Location: CA
Views: 914
Message 1 of 4

yoga 910 plugged in nor charging

I've plugged recently plugged my laptop charger into the laptop the icon read 30% power and stated that the computer was plugged in and not charging. I disconnected the power promptly but the icon still showed that that it was plugged in and not charging. The charging light was also shown to be on but the charger was not plugged in. I restared my computer to try and fix the glitch but there was no change. I also tried turning it off and plugging it in, there was a spark sound and burnt smell coming out of the charger and the charging port. I have no idea what to do. please help!

Support Specialist
Posts: 6,425
Location: PH
Views: 869
Message 2 of 4

Re: yoga 910 plugged in nor charging

Hi Aj1997,

 

Welcome to the Community Forums.

 

In any instance that there would be any burnt smell specially related to a  suspected power issue, best not to do any attempts of powering the machine unless it would be checked first by a certified tech. 

 

I would suggest that you call in technical support to report the burnt smell and get their recommendation.

 

Hope this helps answer your query.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

La_Heather_
What's DOS?
Posts: 1
Location: ES
Views: 749
Message 3 of 4

Re: yoga 910 plugged in nor charging

This has just happened to me! Were you able to get everything fixed by a tech? 

Aj1997
Paper Tape
Posts: 2
Location: CA
Views: 643
Message 4 of 4

Re: yoga 910 plugged in nor charging

Yea, the problem was fixed, the faulty charger and the charging port were fixed. Sadly in the process the hard drive had to be replaced, so if you send it in do remember to backup all your files.
Top Kudoed Authors