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Ovase
What's DOS?
Posts: 4
Registered: ‎07-10-2017
Location: IR
Views: 643
Message 1 of 8

yoga 910 touchpad replacemnet

Hi

I bought a lenovo YOGA 910 and its touchpad doesn't work correctly and seems its damaged

only a quarter of its down working and the rest doesn't work and respond.

i'm in iran and i want to replace my touchpad but I'm not finding a touchpad replacement part for my Lenovo Yoga 910.

how and where can I order one?

 

thanks

Sr Support Specialist
Posts: 7,811
Registered: ‎11-30-2015
Location: PH
Views: 608
Message 2 of 8

Re: yoga 910 touchpad replacemnet

Hi Ovase

 

Welcome to the Community Forums. 

 

You may use the parts lookup page to get a specific part number for your product.

 

Here is also some guideline for ordering parts:

 

How to lookup and purchase Accessories, Upgrades, and FRU/CRU Replacement Parts

Service parts ordering for Europe, Middle East, and Africa (EMEA)

Lenovo EMEA Service Part Sales Data Center Group

 

Hope this help answer your query.

 

Regards

 



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Ovase
What's DOS?
Posts: 4
Registered: ‎07-10-2017
Location: IR
Views: 605
Message 3 of 8

Re: yoga 910 touchpad replacemnet

thnaks for answer

 

I have saw these pages, Theres some other parts for the laptop but I didn't find TouchPad for my yoga 910

Sr Support Specialist
Posts: 7,811
Registered: ‎11-30-2015
Location: PH
Views: 602
Message 4 of 8

Re: yoga 910 touchpad replacemnet

Hi Ovase

 

Would you have the MTM/Machine number as seen in the parts lookup page or through the sticker?

You may also privately message me the serial number for parts verification.

 

Touchpad would be included in the upper case assembly as shown in the hardware manual item2 page 56.

 

Regards



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Ovase
What's DOS?
Posts: 4
Registered: ‎07-10-2017
Location: IR
Views: 592
Message 5 of 8

Re: yoga 910 touchpad replacemnet

I sent my S/N private for you but you just said upper case you mean that i need to order and change whole of upper case for fixing my TouchPad? and if waranty support send the part to me or I need just send my notebook to them?

Sr Support Specialist
Posts: 7,811
Registered: ‎11-30-2015
Location: PH
Views: 589
Message 6 of 8

Re: yoga 910 touchpad replacemnet

Hi Ovase,

 

Usually, during warranty repair service the entire uppercase would be replaced as the touchpad is part of the assembly.

This part considered as FRU or field replaceable unit so they won't be sending the part rather you would be asked to have it sent to the repair facility instead.

 

Regards



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Ovase
What's DOS?
Posts: 4
Registered: ‎07-10-2017
Location: IR
Views: 585
Message 7 of 8

Re: yoga 910 touchpad replacemnet

So if I can't send it to them what I can do? Is there anyway I order TouchPad for my laptop and fix it myself?

Sr Support Specialist
Posts: 7,811
Registered: ‎11-30-2015
Location: PH
Views: 578
Message 8 of 8

Re: yoga 910 touchpad replacemnet

Hi Ovase,

 

Most likely replacement/repair would be at your own expense including ordering the part and labor cost.

You can download the hardware manual for the disassembly guide from the support page documentation tab.

 

Regards

 

 



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