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2 Posts

04-02-2018

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yoga 920 gets very hot

2018-04-02, 10:55 AM

i bought a lenovo yoga 920 about 3 months ago and it has been great, but every time i use it while it's chrging it gets crazy hot, u can't touch it.. i always make sure its on a hard surface and not on a sofa or bed..

what can i do to fix this?

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2954 Posts

02-22-2017

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Re: yoga 920 gets very hot

2018-04-13, 10:41 AM

Hello Rotem

Thanks for using the Lenovo forums.


Is there anything that is running on there that could be causing this? Or is it simply just charging?

 

Some heat is ok, as that would be fairly normal, however, if it get super hot so that you can`t even touch it, it may be worth gettin in touch with the Lenovo support line, to make sure it`s not a trouble with the device.

Below is the link to the phone list where you can find these numbers


Does the charger get hot as well?

You could try another charger if you can, see if the problem stays the same.

 

 

Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
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1 Posts

09-04-2018

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Re: yoga 920 gets very hot

2018-09-04, 19:31 PM

Having the exakt same problem. The computer gets sooo hot during charging (almost 90 degrees C) that it is impossible to work on it without burning your fingertips as the upper key pad is very very hot. Can not have it in my lap, and also afraid to leave it unattended as I'm afraid it will cause a fire or something.

Had it sent to Lenovo for repair three times. You gave me a new charger, a new fan and updated all the software. NOTHING worked. Then you just said there is nothing wrong with it and nothing more can be fixed and the heat should not be a problem. The heat should not be a problem?? How can you say that, the computer is totally unusable!

Searching the net and finding tons and tons of these forums where people complain about their yoga 920s. Feeling so fooled, the computer was very expensive and non of the reviews mentioned this heat.

Please let me know, what temperature do YOU think is acceptable for the shell of the computer

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1 Posts

11-03-2018

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Re: yoga 920 gets very hot

2018-11-03, 0:50 AM

JUST OPENED YOGA 920.  GETS REALLY HOT.  SEEMS IT IS A REAL ISSUE AND A LOT OF POSTS.  IS THERE A SOLUTION OR IS THIS YOIGA GOING BACK. 

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223 Posts

08-02-2018

PH

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Re: yoga 920 gets very hot

2018-11-03, 8:21 AM

Hi jgrano,

 

Welcome to the Lenovo Community Forums!

 

I found a similar discussion here, the heat coming from this unit seems to be normal while it's charging and if it's under load.

 

After checking and installing all updates from Windows and from the Lenovo Vantage app, try capturing the temperature using apps like HWMonitor & Batteryinfoview before, during, and after charging the laptop to observe the temperature. Also, to see if there are apps that's taxing the CPU, open Task Manager and check for apps with high CPU usage, then end them, and observe the temperature and fan speed. Furthermore, under Task Manager > Performance tab, check if the CPU is in Turbo mode as this can cause the fan to spin at a high RPM to cool it down.

 

Let us know how it goes.

 



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1 Posts

05-24-2020

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Re:yoga 920 gets very hot, so does c940

2020-05-24, 16:18 PM

After only 5 months use, my Yoga c940 was so hot I feared flames would burst out of it.  I had to use oven mitts to carry it outdoors.  It took hours to cool down.  Yes, it had been left plugged in over night in Sleep mode, but clearly thermal protection did not work.  I will not accept a repair because there can be too much hidden damage (I am an electronic engineer).

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6 Posts

05-22-2020

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Re:yoga 920 gets very hot

2020-05-24, 17:17 PM

@ hilbe wrote:
 

 

After only 5 months use, my Yoga c940 was so hot I feared flames would burst out of it.  I had to use oven mitts to carry it outdoors.  It took hours to cool down.  Yes, it had been left plugged in over night in Sleep mode, but clearly thermal protection did not work.  I will not accept a repair because there can be too much hidden damage (I am an electronic engineer).

 

 

Hi!  Have the same issue (c940). What about solution?

 

 

 

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1 Posts

07-08-2020

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Re:yoga 920 gets very hot

2020-07-08, 20:55 PM

Hello -

 

My Lenovo Yoga 920 laptop has been getting extremely hot when I charge and the charger unit also gets very hot.

 

I am using an external coolant fan unit but still it does not help.

 

Please help with the resolution steps. The keyboard and the entire laptop gets very hot and eminates not of heat.

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1 Posts

07-08-2020

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  • Message 9 of 9

Re:yoga 940 gets VERY hot and shuts off

2020-07-08, 21:51 PM

I've had this computer for less than a month and it gets extremely hot even when I've propped it up on a solid surface to allow more cool air circulation. I cannot turn it on when it is this hot and it takes a long time to cool down.  When I can finally turn on, the battery is drained to zero even though I left it to charge overnight (propped up to allow cool air).  

Should I return this?? This was very expensive and purchased after weeks of reading reviews on the best laptops.

I would like a Lenovo reply, also

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