04-02-2018 03:55 AM
i bought a lenovo yoga 920 about 3 months ago and it has been great, but every time i use it while it's chrging it gets crazy hot, u can't touch it.. i always make sure its on a hard surface and not on a sofa or bed..
what can i do to fix this?
04-13-2018 03:41 AM
Thanks for using the Lenovo forums.
Is there anything that is running on there that could be causing this? Or is it simply just charging?
Some heat is ok, as that would be fairly normal, however, if it get super hot so that you can`t even touch it, it may be worth gettin in touch with the Lenovo support line, to make sure it`s not a trouble with the device.
Below is the link to the phone list where you can find these numbers
Does the charger get hot as well?
You could try another charger if you can, see if the problem stays the same.
Hope this helps, let us know how you get on.
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09-04-2018 12:31 PM
Having the exakt same problem. The computer gets sooo hot during charging (almost 90 degrees C) that it is impossible to work on it without burning your fingertips as the upper key pad is very very hot. Can not have it in my lap, and also afraid to leave it unattended as I'm afraid it will cause a fire or something.
Had it sent to Lenovo for repair three times. You gave me a new charger, a new fan and updated all the software. NOTHING worked. Then you just said there is nothing wrong with it and nothing more can be fixed and the heat should not be a problem. The heat should not be a problem?? How can you say that, the computer is totally unusable!
Searching the net and finding tons and tons of these forums where people complain about their yoga 920s. Feeling so fooled, the computer was very expensive and non of the reviews mentioned this heat.
Please let me know, what temperature do YOU think is acceptable for the shell of the computer
11-03-2018 01:21 AM
Welcome to the Lenovo Community Forums!
I found a similar discussion here, the heat coming from this unit seems to be normal while it's charging and if it's under load.
After checking and installing all updates from Windows and from the Lenovo Vantage app, try capturing the temperature using apps like HWMonitor & Batteryinfoview before, during, and after charging the laptop to observe the temperature. Also, to see if there are apps that's taxing the CPU, open Task Manager and check for apps with high CPU usage, then end them, and observe the temperature and fan speed. Furthermore, under Task Manager > Performance tab, check if the CPU is in Turbo mode as this can cause the fan to spin at a high RPM to cool it down.
Let us know how it goes.