11-10-2018 06:04 PM
Apps such as facebook that allow you to long-press a "like" link which pops up "like, love, wow, sad and hate" icons do not work with the touch screen. You can use the touch pad for those but not the touchscreen. Kind of ridiculous since dell has had this functionality for years. I contacted support who gave me the typical runaround about installing windows updates, running the lenovo advantage system update, yada-yada. Which of course made absolutely no difference. Do they even test this stuff???
Does anyone know a solution? Does it work with a pen? (i don't have a pen yet)
11-11-2018 12:18 AM
Welcome to the community forums.
We'd like to clarify aside from the issue on Facebook features, are you having any other concerns with the touchscreen like unresponsive, delayed or not working at all? If you do, could you tell us more details?
About the Facebook features, have you tried to uninstall the app? It is possible that this is a bug from the application. If there's any updates on the app and you haven't updated, you may also try updating the app.